Privacy Policy

Introduction

Waddington Daniel & Nona ("WDN Truck Service," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (phone number, email address, mailing address)
• Vehicle information (make, model, year, VIN)
• Service history and maintenance records
• Payment information (processed securely through third-party payment processors)
• Communications with our staff

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and location information
• Browser type and version
• Device information
• Website usage patterns and preferences
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Provide and improve our truck repair and maintenance services
• Process service requests and appointments
• Communicate with you about services, appointments, and promotions
• Process payments and maintain financial records
• Comply with legal requirements and industry regulations
• Improve our website and customer experience
• Send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who assist us in operating our business, including:

• Payment processors
• Parts suppliers and vendors
• Insurance companies (when necessary for claims)
• Professional service providers (attorneys, accountants)

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or to protect our rights, property, or safety.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality
• Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for extended periods as required by industry standards and regulations.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Data portability

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: